Contam Solutions provides professional hoarding, extreme cleaning and rubbish-removal services for housing providers, property managers, landlords, families and relatives supporting people affected by severe clutter or complex living conditions. Our approach is structured, respectful and non-judgmental, with careful consideration given to personal belongings, client involvement, property condition, waste removal and the level of cleaning required.
Whether you are a family member, housing provider, property manager or landlord, Contam Solutions can help assess the property and explain the practical options for sorting, removal and cleaning.
Professional hoarding and extreme cleaning may be required where accumulated belongings, rubbish, heavy soiling or other property conditions have made normal cleaning difficult, unsafe or impractical.
The level of assistance required varies from property to property. Some projects involve careful sorting and rubbish removal, while others may also require deep cleaning, sanitisation, odour treatment, biohazard cleaning or coordination with other property services.
Contam Solutions can assess the property, discuss the priorities with the client or relevant stakeholders and develop a practical scope of works.
Calling us is you first step so that we can advise you on your next steps.
We utilise appropriate disposal packages to guarantee that the environment and the property are not contaminated.
Hoarding and extreme-cleaning projects are often more complex than ordinary rubbish removal. Important, sentimental or valuable belongings may be mixed with waste, and the property may contain hygiene risks, access restrictions, heavy soiling, odours or biohazardous materials.
A successful clean requires a structured plan for sorting, removal and cleaning, together with clear agreement about what is to be retained, discarded, recycled, donated or set aside for further review.
Contam Solutions approaches these projects respectfully and without judgement. Where the client is involved in the clean, we can work alongside them and, where appropriate, coordinate with a family member, support worker, case manager or other nominated support person to help decisions about personal belongings be made carefully.
Where professional behavioural, clinical or social support is required, this should be provided by an appropriately qualified support provider. Contam Solutions’ role is the cleaning, sorting, removal and property-recovery work.
Contam Solutions has undertaken hoarding, extreme-cleaning and rubbish-removal projects for housing authorities and housing providers, as well as for families and relatives helping a person manage a severely cluttered or impacted property.
These projects often involve multiple stakeholders, property-condition concerns, deadlines, access issues and sensitive decisions about personal possessions. We can work with housing representatives, property managers, family members, support workers, case managers and other nominated stakeholders as part of an agreed plan.
Where the client is present on site, we aim to keep the process structured and respectful so they understand what is happening and have an appropriate opportunity to identify items they wish to retain or review.
We assess the property condition, volume of contents, access constraints, visible hazards and cleaning requirements, then develop a clear scope of works.
Personal belongings may have significant practical, financial or emotional value. We can work through the property carefully, separating items to be retained, discarded, recycled, donated or set aside for further review in accordance with the agreed scope.
Where the client is involved in the clean, we can work alongside them in a structured and respectful way. Where appropriate, this may include coordination with a family member, support worker, case manager or other nominated support person.
Agreed rubbish, unwanted contents and non-salvageable materials are removed from the property using an organised room-by-room approach.
Where practical, items are separated for disposal, recycling, donation or retention. Items intended for donation or reuse are assessed for suitability before being set aside.
Once areas are cleared, affected surfaces can be deep cleaned and sanitised using appropriate equipment and cleaning products for the property condition.
Where biohazardous contamination such as bodily fluids, faeces, animal waste or other hazardous material is identified, specialist cleaning and waste-handling procedures can be incorporated into the agreed scope.
Where required, odour sources are identified and treated as part of the cleaning process. Odour treatment may be combined with removal of contaminated or unsalvageable materials where necessary.
Where cleaning reveals damaged finishes, flooring, fixtures or other property issues, we can identify these for the client and, where required, arrange appropriate follow-on restoration or trade works as part of the agreed project plan.
Our teams work discreetly and professionally, using unbranded vehicles where appropriate and maintaining client and property confidentiality.
Contam Solutions is based in Melbourne, Victoria and undertakes hoarding, extreme-cleaning and rubbish-removal projects across regional Victoria and Australia-wide.
Send us photos of the property and a brief description of the situation. We can review the information, discuss the priorities and help determine the next step.
Discreet specialist cleaning where blood, bodily fluids or other biohazard contamination is present.
Specialist remediation for properties affected by methamphetamine residue.
Specialist remediation for properties affected by illicit drug manufacture or grow-operation activity.
Hoarding clean-ups are not simply rubbish-removal jobs. Personal belongings may have significant emotional or practical value to the person, and decisions about what is kept or removed can be difficult.
Contam Solutions takes a structured and respectful approach to sorting and removal. Where appropriate, we can work with the client, family members, support workers, case managers or other nominated support people so decisions about personal belongings are made carefully and with appropriate support.
For further information about hoarding behaviour, including why forced clean-outs can be distressing and how families and support people can assist, see the International OCD Foundation’s Hoarding Fact Sheet.
Resource: International OCD Foundation (IOCDF). Contam Solutions did not author this fact sheet.
Every property is different, but the typical process is:
We assess the condition of the property, the volume and type of contents, access issues, visible hazards and the level of cleaning and removal required.
We agree how personal items will be handled, what is to be retained or removed, and who will be involved in decisions during the clean. Where appropriate, the client can be supported by a family member, support worker, case manager or other nominated person.
Where required, priority access routes and work areas are established so the team can move safely through the property and the removal process can be managed efficiently.
Agreed waste and unwanted contents are removed while retained items and anything requiring further client review are separated and protected.
Once areas are cleared, surfaces are deep cleaned and sanitised according to the condition of the property. Biohazard cleaning or odour treatment is incorporated where required.
Once cleaning is complete, we review the property with the client or relevant stakeholder and identify any remaining damage, maintenance or restoration requirements that sit outside or follow the agreed cleaning scope.
Where required, Contam Solutions provides project photographs, waste-removal records and supporting documentation for housing providers, property managers, families or other stakeholders.
Hoarding and extreme cleaning involves the structured sorting, removal and cleaning of properties affected by severe clutter, accumulated rubbish, heavy soiling or complex living conditions. The scope can range from rubbish removal and deep cleaning through to biohazard cleaning, odour treatment and property-recovery planning.
Yes. Where the client is involved in the clean, we can work with them respectfully and in a structured way. Where appropriate, a family member, support worker, case manager or other nominated support person can also be involved in decisions about belongings and the cleaning process.
Yes. Contam Solutions has undertaken hoarding, extreme-cleaning and rubbish-removal projects for housing authorities and housing providers. We understand that these projects may involve property-condition requirements, deadlines, multiple stakeholders and the need for clear communication and documentation.
No. The agreed approach is established before and during the clean. Items can be separated into categories such as retain, discard, recycle, donate or set aside for further review. Where the client or a nominated representative is involved, decisions about personal belongings are made in accordance with the agreed process.
Yes. Where appropriate, Contam Solutions can work alongside family members, support workers, case managers or other nominated support people. This can be particularly helpful when decisions need to be made about important or sentimental belongings.
No. Contam Solutions provides cleaning, sorting, rubbish removal and property-recovery services. Where behavioural, psychological or other professional support is required, this should be provided by an appropriately qualified health or support professional.
Yes. Rubbish, unwanted furniture, damaged contents and other agreed materials can be removed as part of the project scope. Recycling, donation or specialist disposal pathways can be used where appropriate.
If bodily fluids, faeces, animal waste or other biohazardous contamination is identified, specialist biohazard cleaning and waste-handling procedures can be incorporated into the scope or addressed as a separate remediation component.
Not always. The approach depends on the property condition and agreed scope. In some cases areas are cleared progressively so sorting, removal and cleaning can be completed room by room.
Timeframes depend on the size of the property, volume of contents, level of client involvement, access, waste volume, contamination and cleaning requirements. We provide an estimated timeframe once we understand the property and scope.
Yes. We understand the sensitivity of hoarding and extreme-cleaning work. Our teams work discreetly and professionally, and we use unbranded vehicles where appropriate to protect client and property privacy.
Yes. Contam Solutions is based in Melbourne, Victoria and undertakes hoarding, extreme-cleaning and rubbish-removal projects across regional Victoria and Australia-wide.
Costs depend on the size and condition of the property, volume of contents and waste, level of sorting required, access, cleaning requirements and any biohazard or specialist-disposal needs. Once we understand the situation, we can prepare a clear quotation for the agreed scope.
If you are dealing with a severely cluttered or heavily impacted property, Contam Solutions can help you develop a practical plan for sorting, rubbish removal, cleaning and property recovery.
We work with housing providers, property managers, landlords, families and supported clients across Melbourne, regional Victoria and Australia-wide.
